CUSTOMER-ORIENTED SERVICE

mc Nails will try to understand what customers need and what their priority is.

Business strategies of mc Nails that tend to reflect a customer orientation might include:
. Developing a quality product appreciated by consumers.
. Responding promptly and respectfully to customer complaints and queries.
. And dealing sensitively with issues.

STAFFS

Owners, Lee & Michelle have been in the industry for many years and decided to start their own business. Finally, on a certain day of Feb 2016 they opened mc Nails at 636 Northwest Hwy, Cary, IL 60013. They acquired a wealth of experience in nail care and spa related skills throughout working at other nail salons for several years. They are so honest and humble in taking care of their customers. They just hope that any customer who visits mc Nails should feel comfortable at home and relax. That is it.

Nail Technician

Nail Technician

Nail Technician

Nail Technician

OUR MISSION

Customer Satisfaction and Quality Service

mc Nails will always look for new ways to keep customers happy and enticed to return to the store, from utilizing loyalty programs to offering discounts to exclusive membership benefits and more. We know that it costs us so much more to gain one new customer than it does to keep three current customers.

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WHY CHOOSE US

Treating Customers like a Family Member and Tendering Best Quality Service

  • SPA Manicure
  • SPA Pedicure
  • No Chip Manicure
  • No Chip Pedicure
  • Mani & Pedi